REFUND & CANCELLATION POLICY:
Applicable on All Kundli Products (Downloadable) – Comprehensive Return & Cancellation Policy Service
- Refund will be considered only if customer mail us at [email protected] within 2 hour of payment. No refund shall be entertained after expiry of two hour from the time of payment.
- No refund shall be made if data provided by customer is incorrect. However, if customer mail us within 2 hour of ordering the report, we will consider the changes to be made.
- Once the report is delivered to customer, no refund shall be made.
- All eligible refunds shall be made within seven business days from the date of receipt of request. However, the same is subject to transaction and processing time taken by bank/payment gateway (Razorpay).
- In case of double payment made by mistake against the single order, one payment will be refunded.
- All refunds will be made after deducting the transaction charges levied by the bank and / payment gateway, or any other charges that may have been borne by Kotidevidevta.org in processing and / or delivering the service, as applicable.